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Terms & Conditions

By purchasing our products and/or services, you agree to the following terms. The agreement applies between the buyer (you) and MonthlyCup AB (organization no: 559119-7727) and its affiliates, hereinafter referred to as MonthlyCup.

Age requirements

To shop in our webshop, you must be of age in the country of your residence. Generally, you are required to be at least 18 years old. The exception for minors applies only if you are in the company of a parent or guardian.


Special conditions may occur accordingly to our discount codes. Each issued discount code may only be used by one person per discount code and purchase.

General information

You ensure that the information you provide to us when placing your order are correct. You ensure that the credit card you use when purchasing at our webshop is your own. We reserve for spelling errors and errors on our website. If you are affected by such an error, you will be contacted and informed about the error. We reserve ourselves for any final sales and/or price changes. These terms and conditions may change at any time without prior notice.

Personal data

We save information about your full name, your physical address, your email address, your phone number, your IP address, your details for completing payment, and social security number or personal ID number. Our products are classified as medical devices, and for safety reasons, we need to be able to track which customers have purchased our products. For example, if there would have been anything wrong with a number of products, we need to be able to trace these products to our customers for withdrawal-reasons. Assuming that you as a customer do not divulge it, your data will also be saved in order to be able to contact you regarding news and offers. Hence, your personal information will be saved until further notice. By contacting our customer service through any of our channels, you as a customer may request that your information will not be used for other reasons than to offer you your right to product warranty and for medical device reasons. All employees in MonthlyCup and associated group companies working with our main product have access to your personal information. Current payment information also gives third parties access to information that is relevant to making a payment.

Return and refund

Under the Swedish Distribution and Home Sales Act, you as a consumer (this does not apply to companies) have the right to withdraw the agreement by notifying us within 14 days of receipt of the goods. In order for you to use your right of withdrawal, you must return the item in undamaged condition, in original packaging and in a unbroken parcel. Since the menstrual cup is a hygiene product, we can not take it back if the parcel is opened. When using the right of withdrawal, you are responsible for the return.


Your order is usually shipped within 1–2 working days from our warehouse. In special cases, longer delivery times may occur and, if so, we will inform you through our website. Shipping is usually sent by letter and we can not guarantee any delivery time regarding the shipping distance until it reaches the customer. We ship with the Swedish Postal Office. Ordered products are not shipped from our warehouse until payment has been made in accordance with payment terms for the purchase.


MonthlyCup offers several different payment methods through our website. In case of invoice payment, MonthlyCup has the right to apply a 1 - 30 day payment time at each individual purchase date. The fee for each selected payment method is shown at the time of purchase. In connection with payment, we can conduct a credit report. In case of unpaid invoice, interest will be 20% from the due date. MonthlyCup has the opportunity to transfer or sell the invoice to third parties without the buyer's consent.


We always offer free shipping.

Packaging and first use

Your MonthlyCup menstrual cup is delivered in a textile bag, together with instructions of use. Your menstrual cup shall be boiled or steam cleaned in our microwave bag before first use.

Notice of defect/complaints

Must be within 3 months of receipt of the product.

Size warranty

You as a customer are offered a size warranty, and the opportunity to change your menstrual cup to a cup of another size within 6 months from the date you placed your order. In order for the size warranty to apply, contact our customer service for information. You only pay for the return of your menstrual cup, hence the freight back to us. A new menstrual cup will be sent after we receive the returned cup.

Current pricing

Prices that appear on our website may differ from the prices of our retailers. We do not offer any compensation for questions concerning price issues regarding price differences between our website and other retailers. By law, we cannot influence our dealers' prices to their customers.

Applicable law

All purchases made through MonthlyCup comply with Swedish law, regardless of where the purchase is made. Disputes are dealt with in the Swedish court with Halmstad District Court as the first instance.

Together we have saved the earth 39885749 pads and tampons

On average, you will use 12,000 pads and tampons during a lifetime - or SEVEN menstrual cups.
That makes a great difference for landfills around the world.

Learn about our work in developing countries


Meet Team MonthlyCup

Team MonthlyCup